At gail traveler, we want you to be satisfied with your purchase. Please review our return and refund guidelines below.

📦 Returns

• Returns are accepted within 7 days of delivery.

• Items must be unused, in original packaging, and with all tags/labels intact.

• Certain items (e.g., hygiene products, perishable goods, customized products) are non-returnable.

💵 Refunds

• Since we only accept Cash on Delivery (COD), refunds will be issued as follows:

  • If the product is returned in acceptable condition, we will process a cash refund at the time of pickup or provide store credit for your next purchase.

  • Shipping charges (if any) are non-refundable.

• Refunds are processed within 7–10 business days after the return is inspected.

🚫 Exchanges

• We currently do not offer direct product exchanges.

• To replace an item, you must return it and place a new order.

❌ Non-Returnable Items

The following items cannot be returned or refunded:

• Items damaged due to misuse or negligence.

• Products without original packaging or labels.

• Clearance or final sale items.

📩 Contact Us

If you have any questions regarding returns or refunds, please reach out:
Email: [email protected]